Disponible en boutique :


Espace Kiliwatch

64 rue tiquetonne Paris 2


Av Bartolome V ramon 2 Ibiza Centro

Delivery and returns

1 Delivery

1.1 We will endeavour to fulfil your order by the delivery date as set out in the Order Confirmation, or if no delivery date is specified, within 10 days after the date of the Order Confirmation, unless there are exceptional circumstances. If it results impossible to present your order at the designated address within those 10 days, we will contact you before expiry of that period.

1.2 If we are unable to deliver after two attempts, we will try to find a secure place to leave your parcel. We will leave a note explaining where your parcel is and how you can pick it up. If you are not at the delivery location at the time agreed, please contact us again to rearrange delivery for another day.

1.3 Ownership of the goods will only pass to you when we receive full payments of all sums due in respect of the goods, or upon delivery, whichever is later

2 Return of a good

Right of withdrawal

2.1 During a period of 10 days after the date that you have received the good, you shall have the right to withdraw from the contract, without giving any reasons for such withdrawal. If you wish to make use of your right of withdrawal, you may do so in accordance with the instructions and conditions described in the Information Page (“How to exercise your right of withdrawal?”) included on our website. There you will also find the form you may use for exercising your right of withdrawal.

Return of a defective good

2.2 If you consider that the good is defective or not in conformity with your order at the time of the delivery, please contact us without delay per email or in writing, presenting us with details of the good and its damage. We will then instruct you how to proceed.